How GenAI will shape the future for our customers

We shared a number of product and tech updates at Xero’s Investor Day in Melbourne on how we are bringing new capabilities to help Xero customers run their operations and manage their finances more efficiently.  However, with Generative AI (GenAI) being one of the more recent exciting and emerging technology developments, it was one of […]

Trust as a differentiator: How to build reliable AI tools for customer success

Artificial intelligence (AI) is revolutionising the way the accounting industry works. It’s elevating human performance by taking on the burden of repetitive but required tasks, and by accelerating analysis. But accounting is based on trust. So, companies must be totally sure that AI works accurately before they can use it to its full potential. Even […]

Generative AI in 7 easy steps: A practical business guide

Rapid advances in generative AI present both opportunities and challenges for your business.  Emphasising how generative AI can augment human capabilities rather than replace them could lead to significant productivity and innovation boosts. Despite apprehensions surrounding AI, focus on its advantages.  According to the Microsoft Work Trends Index, at London Tech Week, Microsoft UK CEO […]